Rigorous Project Methodology

Six Sigma Process Improvement projects use a rigorous, phase gated methodology with the following phases:

Define to scope, establish the process and its inputs and outputs, set up the team and plan the project.

Measure to gather data to baseline the current ‘as is’ state and identify the possible causes of variation and waste.

Analyse to understand the relationship between the inputs and the outputs of the process under review so that the ‘vital few’ causes of variation and waste can be identified.

Improve to identify potential solutions, select the best one and design the new process incorporating the improvements.

Control to put in place the controls and monitors that will sustain the improvements over time.

The Six Sigma Group also encourage the additional step of Transfer to apply the learning gained on this project to other areas in the business, multiplying the benefits many times over.

This methodology is there to ensure that deep understanding of the process and evidence of the factors that affect it are gained before improvement action is taken. Project Champions (senior managers) oversee project progress through phase gate reviews, unblocking organisational issues and providing coaching and encouragement to the teams.