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onesixsigma.com interviews Peter Evans, Acting Quality Director at Virgin Media where he leads a small team of Lean Sigma professionals driving Lean Sigma techniques across the consumer business. In a short period of time, the team have achieved some spectacular results in some unusual areas like Tele-Sales and Service Installation.

An article in the main-stream UK press has savaged systems that have been introduced into local government offices. But is Lean really responsible for the hijacking of teddy bears?...

This checklist provides an introduction for anyone planning to implement change within the organisation. It covers any type of change programme, and aims to support the planning pr...

When implemented in concert, dramatic improvements in net profits, throughput and flow times are realized as inventories, operating expenses and defects are reduced.

When applied to sales and marketing, incremental innovation can result in a system that converts more prospects and turn the competition into followers.

Defne Erogul joined Vodafone Turkey in 2006 to lead their change initiative. This included the design, deployment and maintenance of a Six Sigma and Business Process Management environment and the creation of continuous improvement culture.

Despite the rigour inherent within the methodology, Six Sigma has itself undergone an evolution to accommodate new business advancements.

Market forces dictate that a company must be innovative to remain competitive. In this article, the concept of innovation is discussed from three perspectives – organizational, s...

Change in the workplace is accelerating. Technology development and infusion into new products is almost a daily event. Companies are in endless pursuit to drive costs down to beco...

Properly applied Event-driven Process Chains can be of great assistance to the Six Sigma practitioner both in determining the correctness of their process information as well as lo...

Construction is possibly the last frontier for lean. Although manufacturing’s productivity has improved during the last 40 years, the construction industry has experienced a slig...

We all know that change is all around us and it’s going faster and faster. Most of us have also to promote change as part of our jobs and in other parts of our lives.

Reducing cycle time flow from 100 days to just four was only one of the challenges when Lean and Six Sigma was introduced at the Kodak GCG manufacturing plant in Leeds, UK.

One obstacle many companies are facing today is the ever-increasing standards of quality customers expect from their respective firms. To overcome this obstacle, many organization...

5 essentiële overwegingen die helpen bij het kiezen van de beste partner voor uw Business Process Improvement traject.