Celerant Articles

A number of press articles have recently appeared which challenge the future value of Six Sigma as the methodology of choice for major corporations. They main point is that an emph...

It may sound obvious but developing your business strategy is all about understanding the needs of your customers and aligning your organisation towards those needs. But how can an...

Dr. Paul Donnellan, reflects on how applying Celerant’s analysis tools to customer data can predict future behaviour & increase sales.

Jeff Patton is Head of Capabilities and Process Excellence Chairman at Celerant Consulting, who have their own unique approach to business and process excellence. Here, he talks to onesixsigma.com about these methods as well as his own philosophies.

Preparing the Adisseo vitamin business to do more with less was about enabling people to work together more efficiently and productively. And that meant re-engineering to pursue an...

Once again disproving the myth that Six Sigma only works in a manufacturing environment, Reauters achieved a 90% reduction in key process cycle times, with the help of Celerant Con...

As interest in Design for Six Sigma continues to gather pace, the right time for deployment in your business may be getting closer.

When Scottish water implemented a new CRM system, it acknowledged that full attention had to be paid to the emotional impact on staff.

Workshop: Focusing on Non-Value Adding activities and aligning managment systems is the key to success in deploying and sustaining an improvement programme.

In the highly competitive financial services sector, efficient processes are of vital importance. This white paper examines how the correct implementation of Six Sigma can play a k...

As customer expectations continue to rise and the sophistication of products and services increases, there is simply no room for operational error. The challenge for business today...

The standardisation and increased acceptance of Six Sigma within the business community has led to myths being generated. This article investigates some of the more commonly held o...