The Six Sigma Group Articles

Keith Bissett outlines some of the questions and answers to make Lean fit in an office environment... once you have decided to embrace the philosophy.

How can we take advantage of a ‘Quick Win’ solution, without compromising the rigour of the Six Sigma DMAICT process?

. . . how well do you fare? Try our mini-quiz to find out if you have a culture that is receptive, engaged and a positive influence on competitive edge.

Learning the tools of Six Sigma requires huge individual commitment and not unnaturally many people seek some recognition for that. Six Sigma is about driving business performan...

The tools and techniques that make Lean so successful do not have to be restricted to a manufacturing environment. This white paper describes how Kaizen can be applied in an office...

Six Sigma process improvement is a journey with no end, so businesses undertaking Six Sigma to enhance their performance soon come to appreciate the need to develop an independence...

Integrating Six Sigma with other tools, techniques and methodologies is always a hot topic, with Lean tools in particular being used with great success. The purpose of this forum was to show that Business Process Management (BPM) can also be effectively integrated, especially in the Financial Services sector.

A Question Panel was held at a recent seminar organised by Integrated Document Technology and the Six Sigma Group. Below are some of the ‘Frequently Asked Questions’ about Six Sigma answered by Stephen Walsh and Stuart Smith of the Six Sigma Group.

At a recent seminar, organised by Integrated Document Technology and the Six Sigma Group, a Q&A panel session was held that answered some of the ‘Frequently Asked Questions’ about Six Sigma. They reflect the concerns, curiosity, cynicism and craving for knowledge about this dynamic, developing approach to process improvement. Stephen Walsh and Stuart Smith were answering the following questions.

Change is the one thing we can count on as being constant. Six Sigma and BPM turn the necessity of change into opportunities; they both focus on process improvement, and they compliment each other.

The purpose of this short paper is to provide an empirical method for quantifying misclassification errors when using a continuous data measurement system to classify units as conf...

For those seeking to understand the methodology, tools and applications of Six Sigma, there is a plethora of information available although gathering material that is relevant to your organisation can be both time consuming and confusing. The Six Sigma Group run free Six Sigma Awareness Seminars, designed to help busy managers understand Six Sigma within the context of their own organisation.

The idea of scientific knowledge any knowledge building upon that which was conceived before it is at the heart of 'learning'. All that we know today is the compounded ...

<P>Six Sigma Process Improvement is a rigorous approach to improving business processes by addressing the underlying causes of variation that lead to poor performance as expe...

<P>QFD has been around a long time it was used in the ship-building industry in 1960&rsquo;s Japan. Most people in the Quality business have heard of it and many texts e...

Discussion between a student and teacher about Z.shift and the approaches to its calculation. The Six Sigma methodology states that when we don't have rational sub-grouping we...

Being positive is a habit. We can influence outcomes, the behaviours and responses of <!-- break --> others by the way we are make a difference by what we say and the way we...

People don't like doing things differently, they don&rsquo;t like change. It turns out that in delivering a Six Sigma project that the soft stuff is the hard stuff! Statis...

Teams are being used to improve the competitive edge of the company and are at the heart of success of Six Sigma process improvement. Four key areas are discussed: the make-up of t...

Network Rail was seeking to appoint a supplier to support one of its key Action Plans (PF1) for Performance Enhancement, to deliver operational performance improvements as measured...

Mindsets are key to our being able to execute necessary, routine behaviour. The problem with mindsets is that once learned, they are difficult to unlearn. The changing business env...

An example Minitab Report examining call centre data.

As all organisations strive to improve their processes they will find the foundations of success are driven by the acquisition of good reliable data. Measurement System Analysis (w...

Six Sigma adopted by Pilkington Global Manufacturing Improvements Team to engage the Divisions of Pilkington in production enhancing, cost-saving projects.