Lean & Six Sigma Knowledge Centre

Deliver better results through learning. The Knowledge Centre is an ongoing working project to build a comprehensive and interactive learning resource, developed by the Six Sigma and Lean community. To find out more about contributing to the Knowledge Centre, click here for our submission guidelines.

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"We’ve driven some quite spectacular improvements" - interview with Peter Evans of Virgin Media

six sigma and lean interview
Matthew Moore interviews Peter Evans from Virgin Media
onesixsigma.com interviews Peter Evans, Acting Quality Director at Virgin Media where he leads a small team of Lean Sigma professionals driving Lean Sigma techniques across the consumer business. In a short period of time, the team have achieved some spectacular results in some unusual areas like Tele-Sales and Service Installation.

Lost in translation: how Lean is being condemned in public services

six sigma and lean article or white paper
By Matthew Moore | Published: 15 Jul 08
An article in the main-stream UK press has savaged systems that have been introduced into local government offices. But is Lean really responsible for the hijacking of teddy bears?...

Implementing change: a leadership checklist

six sigma and lean article or white paper
Published: 08 Jul 08
This checklist provides an introduction for anyone planning to implement change within the organisation. It covers any type of change programme, and aims to support the planning pr...


Lean and Six Sigma Articles Library

Here you will find editorial and detailed investigations of issues, concepts and improvement methodologies - including deployment case studies, interviews with key Six Sigma and Lean deployment experts business improvement professionals, as well as reviews of training courses and events. Contribute today, and join the independent network of Six Sigma & Lean practitioners: Black Belts, Master Black Belts, Process Owners, Quality Consultants and Statisticians.

Glossary

Working with our partners and member companies, we are creating Europe’s only comprehensive independent online Glossary of Terms, Tools & Abbreviations used by Six Sigma and Lean professionals. Find out how you can contribute to the initial release today...

Six Sigma Projects and Case Studies

onesixsigma.com publishes project case studies contributed by our partners and Six Sigma and Lean professionals. We are interested in showcasing real projects supported by in depth tools and lessons learned.

Special Reports

Each month we publish special reports focusing on an event, subject, topic or methodology of particular relevance to our users. In the coming months we will be turning our attention to such things as VoC surveys, Kaizen Events, “The Right Tool for the Right Job” and many more.

If you would like to contribute to these reports, or suggest a relevant topic, then.

Previous special reports, click to view:

Design for Six Sigma

Change Management

European Lean Six Sigma Summit 2006

Six Sigma Calculators & Statistical Tools Coming soon....