Service Listings for Catalyst Consulting

Employing Six Sigma in sales and marketing organisations allows companies to better understand the needs of their customers, to improve profitability, and resource plan for the future. Critically it provides a road map for the company to improve sales function focus, sales function efficiency and sales function effectiveness.

This Clinic is built upon Coach U.’s world-wide acclaimed Coaching Clinic and has been especially adapted by Catalyst’s Susan Kuepfer to take you and your Six Sigma initiatives to the next level of success. This Clinic will help you broaden and deepen the tools you use to lead and generate performance in your Six Sigma role.

Apart from Six Sigma training and consultancy, Catalyst has a wide portfolio of other products and services aimed at business improvement and deployment support. For example we provide training for EFQM Excellence Model award assessors. We have worked in this capacity for the BQF and the EFQM Award Schemes as well as in-company self-assessment schemes.

Catalyst has extensive experience in Six Sigma including training over 1000 Black Belts in GE across Europe. Other clients include BT, Sun Microsystems, Lloyds TSB, O2, Abbey National, Novartis, Bayer Diagnostics, Yell, Dyson, FLS Aerospace, Volvo, Barclays, and the North Wales NHS Trust. The majority of this work has come as a direct result of recommendations from client to client. Over many years of experience and training delivery of literally thousands of delegates we have developed a successful modular approach to Six Sigma training, which can be tailored to meet specific client needs.

Kai Sigma provides both a systematic and pragmatic way for people and organisations to improve performance. Its key concepts and principles are supported by a comprehensive tool-kit enabling people to use the appropriate tools and techniques to solve the problems they are tackling.

This programme provides an ideal ‘additional module’ for people who have been trained as Six Sigma Green Belts or Black Belts, where Lean Thinking may not have been fully covered. It also provides a practical introduction to the subject for anyone seeking to understand what Lean Thinking is all about.

<P>Catalyst provide Six Sigma consultancy covering all aspects of Six Sigma from designing the rollout programme to leading or supporting individual projects. For example, we have recently won a major consultancy assignment with Novartis; we are working as consultant on Six Sigma projects for Abbey; we have supported BT Retail in a very large call centre project; and Volvo Gent in integrating Six Sigma, TPM and the EFQM Excellence Model.</P>

The Catalyst Lean Six Sigma open training programme has been carefully designed to meet the needs of European based organisations building on Catalyst’s extensive Lean Six Sigma training experience working inside organisations across Europe.

<P>The Catalyst Way for Successful deployment</P> <P>Many organisations introduce Lean Six Sigma in the hope of improving their customer service, increasing market share, and reducing costs. Lean Six Sigma can deliver these benefits when the right infrastructure is in place, though this is not always covered in the book!</P>