Interviews - Key members of the Six Sigma & Lean community share their experience

"We’ve driven some quite spectacular improvements" - interview with Peter Evans of Virgin Media

six sigma and lean interview
Matthew Moore interviews Peter Evans from Virgin Media
onesixsigma.com interviews Peter Evans, Acting Quality Director at Virgin Media where he leads a small team of Lean Sigma professionals driving Lean Sigma techniques across the consumer business. In a short period of time, the team have achieved some spectacular results in some unusual areas like Tele-Sales and Service Installation.

"The results of the improvements have been amazing..." - Interview with Defne Erogul of Vodafone Turkey

six sigma and lean interview
Matthew Moore interviews Defne Erogul, Business Improvement Senior Manager from Vodafone Turkey
Defne Erogul joined Vodafone Turkey in 2006 to lead their change initiative. This included the design, deployment and maintenance of a Six Sigma and Business Process Management environment and the creation of continuous improvement culture.

"Everybody is responsible for innovation" - Interview with Dr Phil Samuel, CIO of BMG

six sigma and lean interview
Ingrid Vanlangenaeker interviews Dr Phil Samuel from BMG
As the Chief Innovation Officer for global training and consultancy firm BMG, Dr Phil Samuel is a thought leader in performance improvement methodology studies including Six Sigma, Lean, Design for Six Sigma, innovation and change leadership.


"We’ve driven some quite spectacular improvements" - interview with Peter Evans of Virgin Media
"The results of the improvements have been amazing..." - Interview with Defne Erogul of Vodafone Turkey
"Everybody is responsible for innovation" - Interview with Dr Phil Samuel, CIO of BMG
"If you never try and risk failure, you will not see breakthroughs" - interview with Bernd Weber
"It takes an entire quality system to make a true difference" - Interview with Debra Shultz Robinson
"The key is in applying innovation to classic improvement approaches..." - Interview with Dee White
"There is some cynicism within the Public Sector driven by change fatigue..." - Interview with Brigadier Richard Barrons CBE
"Our vision is to be recognised for excellence" - Interview with Dr Paresh Dawda
"Six Sigma is a leadership development tool..." - Interview with Dr Ronald Snee
"The role of quality is to improve the customer experience, not to cut costs" - Interview with Roger Cliffe
"We need to look at things in a different way" - Interview with Jeff Patton
Delivering Long Term Sustainable Improvement with Six Sigma at Network Rail
Frequently Asked Six Sigma Questions Answered (Part 2)
Frequently Asked Six Sigma Questions Answered
"As a statistician, I have a problem with the sigma metric..." onesixsigma.com interviews Jeroen de Mast
INTERVIEW: Dag Kroslid, Advisory Business Services Manager, Norway
Interview: David Brunson, Jaguar Cars Limited
INTERVIEW: Philippe Joly, Independent Six Sigma Master Black Belt, Trainer, France
INTERVIEW: Andy Liddle and Vince Grant, Catalyst Consulting
INTERVIEW: Jim Franklin, Chief Executive Officer, Decisioneering Inc.