Lean and Six Sigma for Services and Transaction

Why should I attend?

Lean Six Sigma has moved to the forefront of strategy formulation for many service and transaction organisations. Although there has been a great deal of progress for the application of Lean and Six Sigma in Service and Transactional environments, successful deployment and advancement is proving more complicated in a transactional environment than a manufacturing environment.

Our research shows that Lean and Six Sigma professionals like yourself are finding it challenging to implement Six Sigma in your organisation, gain buy-in from the top, apply these tools in the services and transactions area and measure the effectiveness of your program implementation. Attend this conference to gain a full understanding about how to effectively implement and sustain Lean and Six Sigma in services and transactions.

Who will you meet and who should attend?

This conference has been researched and developed for Master Black Belts, Black Belts, Six Sigma Champions, Executive Directors, Department Heads, General Managers and Managers responsible for:

* Six Sigma
* Operations
* Quality
* Business Excellence
* Business Improvement
* Process Management
* Project Management

Why is this conference so crucial to the Australian Market?

Your competitors are working exceptionally hard to gain market share by implementing innovative process improvement methodologies.

Are you going to let this happen or are you confident that your business improvement processes are sustainable and standardised enough to prevent this?

Attend IQPC’s Lean & Six Sigma for Services & Transactions to improve your customer service, generate business expansion and gain knowledge about best practive service sectors business processes.

10 Reasons Why this Event is Not to Be Missed!

1. Hear how GE MONEY, NAB, ANZ, HP, NEW ZEALAND TELECOM Ltd, CITIGROUP, NEW ZEALAND POST, STARWOOD HOTELS and many more have innovatively sustained and deployed Lean Six Sigma methodologies to achieve savings
2. Learn how to drive up productivity, reduce costs and improve your customer service
3. Gain insights into reducing wastage across all your business units, such as HR, IT , Finance, Call Centres and Purchasing
4. Get advice from 2 successful CEOs about how to achieve your business objectives
5. Imitate best practice process improvements from some of the most successful organisations in Australia
6. Learn how to improve your business processes by getting better results from your people
7. Gain tailored practical and strategic advice in the streamed afternoon: Track A for beginners and Track B for more experienced Lean and Six Sigma companies
8. Take away tools to drive your sales and marketing forward
9. Streamline your processes to free up more time to do other things
10. Acquire the tools and strategies to manage Lean Six Sigma during organisational change